The best customer service resume will emphasize a job seeker’s willingness to go above and beyond in meeting customer needs. Wikipedia defines customer service as the provision of service to customers before, during and after a purchase. Individuals seeking jobs as customer service representatives must demonstrate their ability to provide excellent service to customers. Customer Service Representatives must have the following qualities:
Job seekers must, at a minimum, include the above list of skills and qualifications on their resumes to demonstrate to interviewers their understanding of the requirements of customer service representatives. Customer Service Representative positions may be listed as; Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative, or Customer Service Agents.
According to the U.S. government, the outlook for positions in customer service is bright. To learn more about the skills and abilities needed to qualify, visit ONET Online.
Ready to create the best Customer Service Resume for you? Click here to Download your free Customer Service Resume template